12 Car Rental Brands at Shannon Airport (SNN)

Way Way way too long - every other country it’s about 3-5mins max

Reviewed: Dec 28, 2024

V v professional.

Reviewed: Nov 18, 2021

Everyone was very helpful.

Reviewed: Dec 25, 2024

Avoid Europcar at all costs; this company is essentially a scam! I rented cars from them in both Ireland and Scotland, and the tactics were the same. When you arrive, the car you booked is never available, and they pressure you to upgrade for an additional fee. Then they inform you that if you use domestic insurance, they’ll require a high deposit at the counter. In my experience, a high deposit overseas always comes with hidden risks, so I had to purchase some insurance at the counter to reduce the excess amount. Later, I realized how crucial it is to avoid unscrupulous rental companies! In Ireland, the excess amount was zero, so when returning the car, they couldn’t find any issues with the vehicle itself. Instead, they claimed my fuel tank wasn’t full and directly charged my credit card for an exorbitant fuel cost and an extra refueling fee! I booked the Irish rental through a platform, and thankfully the platform helped me successfully recover the money—kudos to them! In Edinburgh, I booked the car directly. This time, Europcar was even worse. The minimum excess amount was set at £100, and when returning the car, their inspection was absurdly meticulous. They found a minor blemish on the tire that couldn’t even be captured during a pickup photo. I asked the inspector about it, and he said it shouldn’t be an issue requiring compensation. In a rush to catch my flight to Ireland, I signed off on the report. After returning home, I received an email stating they charged my credit card £380 for damages! I emailed them to dispute the charge and mentioned that the inspector assured me it wouldn’t require compensation. They replied, saying they reviewed all terms and contracts, and insisted I owed the money. I pointed out that my excess amount was £100, and then they responded with, 'Oh, sorry, I missed that; I’ll adjust it for you.' This was clearly a deliberate attempt to exploit foreigners. I find it hard to believe someone assigned to process claims—who claims to have reviewed all terms and conditions—could overlook such a basic detail regarding the excess amount. If you don’t argue carefully, you’ll end up paying way more! Absolutely a shady operation; avoid Europcar at all costs.

Reviewed: Sep 16, 2024

Europcar was quick and efficient. Two points worth noting though 1. They seem to hold one of the highest deposits compared to theirs we spoke to. 2. They say they are in the airport but it is only their desk there. You take a free shuttle just a short distance to their actual compound. On arrival we waited 10-15 mins for the shuttle but it was immediate on departure. It is also just about a half mile away.

Reviewed: Sep 3, 2024

I have always been very happy with European rental and they accept my letter from my bank stating that my insurance is covered with them where other car rental companies will not accept that

Reviewed: Sep 30, 2021

Initially, they said the car was broken and I had to wait for an hour. They waived one day's rental fee for me. After a long wait, they provided a smaller car and further reduced some fees. Additionally, I could return the car with an empty tank. Although the wait was long, the solution was acceptable.

Reviewed: Jun 25, 2024

See comment above.

Reviewed: Jun 27, 2019

Probably the best car rental desk in Shannon airport. Seemless pick up and the car was great. I was very happy

Reviewed: Jan 2, 2024

car was very nice. For a premium brand you'd expect a little more in terms of car. The alloys were very scratched. The CV joint on frontleft was clicking and the tyres were right on the limiter to change. Which you could really feel when it was raining. Aquaplaning. I recommend checking the car fully prior to taking it out of the area too far. Pick up staff was excellent. No issues. Smooth and tranparant

Reviewed: Sep 21, 2022

Staff were very pleasant efficient and helpful

Reviewed: Nov 2, 2019

Car was OK but, to be honest a lot bigger than expected and luggage space was limited. Fortunately only 6 people in the 7 seater car. Citroen Berlingo vs Ford Galaxy expected. No real boot as such but just enough room for two cases in the back and an extra case between two people on the back row. There was a delay at the booking in process as the couple in front had been brought to the wrong place and it took a while for the guy behind the counter to sort this out. His colleague at the time wasn't much use. However, once the original chap got onto us he was very professional and the handover was very quick.

Reviewed: Sep 12, 2019

Called upon arrival as asked, found driver had left without us as he had no room, so waited 30 mins for his return. then realized why he had no room, was driving normal car! So then my family of 5 had to drive illegally (4 in the back) to pick up site. told they had hired the normal pick up van out, although not sure that true as it was sitting round the back of the office. delays also caused by only 2 staff doing driving, check-in and cleaning. Drop off no better, only 1 staff member this time so further delays of nearly an hour - leave yourself loads of time if you are unfortunate enough to use this bunch of clowns!

Reviewed: Jun 3, 2019

Like: I liked the fact that Easyrent picked me up at the airport and took me to their office conveniently located where I stayed overnight at the Shannon Springs Hotel.
Dislike: Provide a map of the area.

Reviewed: Jun 15, 2018

Like: friendly efficient service

Reviewed: Sep 20, 2018