22 Car Rental Brands at San Jose Airport (SJO)

After exiting immigration at San Jose Airport, there was a staff member holding a sign in the waiting area. Once they confirmed our names, they called a colleague to pick us up. The rental office is close to the airport, and the staff handling the paperwork and car inspection were great. You can add an extra driver to the booking; at first they weren’t very clear that the second driver needed extra insurance, so there was a bit of misunderstanding about that, but everything else was excellent. The staff at the return location were friendly, careful, and processed everything quickly, then drove us back to the airport. They gave us a Hyundai Tucson 4WD, which was much better than the car we originally booked. It was very new, clean, and a pleasure to drive.

Reviewed: Dec 13, 2025

Quite satisfied

Reviewed: May 28, 2024

Easy to find, fast pickup and return process

Reviewed: Apr 24, 2024

The efficiency of picking up and returning the car was okay, but we had to wait quite a long time at the airport, and they also tried to sell us their insurance.

Reviewed: Sep 27, 2025

Very satisfied.

Reviewed: Mar 4, 2025

Very satisfied.

Reviewed: Jun 28, 2025

Picking up and dropping off the car was very convenient. The car was a bit old, but this type of car is common in the area.

Reviewed: Nov 15, 2024

Reviewed: Apr 11, 2019

Excellent!

Reviewed: May 2, 2025

Very good, minor scratches from tree branches were not charged in the end.

Reviewed: Oct 22, 2024

Great car and a good rental experience.

Reviewed: Feb 24, 2025

Cars could be a bit more updated with features.

Reviewed: Jan 12, 2025

Waited almost 2 hours. Car fuel cap didn’t open. Needed service on first day. Piece of crap car.

Reviewed: Sep 18, 2019

It was a brand new vehicle, but a lot to desire when you demand power from the engine , this specific model lacks power.

Reviewed: Dec 22, 2024

Avis did not accept third party insurance in Costa Rica. The cost of their required insurance was not advertised anywhere, and doubled the cost of the rental car. Other agencies cost far less for their required insurance.

Reviewed: Jan 12, 2023

Danilo Jimenez REQUIRED me to buy the "minimum" AVIS additional insurance $275.90 for 9 days despite PROOF of FULL COVERAGE on the Easy Rent Cars voucher with Avis's name and reservation on it. When I resisted- Danilo Jimenez CANCELLED my booking and then announced where were no more cars for rent. Extortion pure.

Reviewed: Mar 4, 2020

Reviewed: Dec 7, 2024

Overall service is satisfactory.

Reviewed: Nov 30, 2024

Great service. The only thing I will mention, they gave us a 7 seater car with a small engine! Being inn Costa Rica where you are surrounded by mountains, going up hills was an effort. They tried to upsell another car to us.

Reviewed: Mar 1, 2024

Waited over an hour to collect the car, so they need more staff to deal with this. The drop off was very efficient though and staff member very efficient. We got a better car than booked, so that was nice.

Reviewed: Apr 30, 2019

The service was decent, but it's hard to imagine the car having a more basic power and configuration.

Reviewed: Oct 9, 2024

the broken car was replaced by a bigger and better one. loss of time is recovered.

Reviewed: Apr 10, 2019

All was great

Reviewed: Nov 13, 2023

Car was in good condition. Pick up and drop off very smooth.

Reviewed: Dec 16, 2022

Hassle free

Reviewed: Jan 11, 2020

On arrival the staff was very helpful in providing all the information required, from upgrades to legal information. There was no hidden surprises and when dropping off the car the staff made sure it was an easy process, which took minutes and made sure we were taken back to the airport with transportation provided. Excellent service!

Reviewed: Jan 10, 2020

Like: I like how quick and easy was to make reservations and the verall customer service experience!
Dislike: N/A

Reviewed: Oct 18, 2017

Wendy who was the staff member was excellent. She took me through the whole process of picking up the car and was very clear, her English was superb! She was kind enough to help me with directions through the Waze satnav app, which she set and explained. The experience on our return was just as good and prompt. I can thoroughly recommend Jumbo hire.

Reviewed: Feb 3, 2023

Had to get extra insurance when we got there even if I paid for full cover on the website already , not happy about that

Reviewed: Jan 5, 2023

Staff very efficient and helpful. Transferred immediately from airport to rental office. Vehicle exactly as requested.

Reviewed: Mar 31, 2020

It's okay, not as good as last time, there's been a decline. Service enthusiasm increased after giving a tip.

Reviewed: Oct 21, 2019

The staff was very friendly and professional.

Reviewed: Aug 31, 2019

I thought Lenny was incredibly helpful and he made the whole process extremely easy. Thank you!!

Reviewed: May 20, 2019

The counter staff was very slow on pick up. Really frustrating when we wanted to get on the road. It took about an hour.

Reviewed: May 1, 2019

Reviewed: Feb 24, 2016