Very nice attendants.

Reviewed: Apr 25, 2025

Very satisfied.

Reviewed: Dec 28, 2024

Very satisfied

Reviewed: Jul 15, 2024

Substandard cars ,old damaged high mileage Not fit for purpose what was offered Shocking condition ended up having to pay more myself to get a roadworthy vehicle

Reviewed: Nov 9, 2022

Late arrival from airport due too difficulty of flight of two hours but after a phone call all went well

Reviewed: Oct 8, 2022

The service was excellent, the rental process was simple and efficient, and the car was in great condition. The staff was friendly and answered all my questions patiently. The overall experience was very enjoyable. I will choose this rental company again in the future!

Reviewed: Mar 12, 2025

Patient service and straightforward procedures!

Reviewed: Feb 9, 2025

They were great, I left the car at the night at the airport with additional cost of 30 euros

Reviewed: Oct 8, 2024

Alex was extremely thorough in explaining the rental details and insurance limitations relating to crossing into the occupied zone of Cyprus. At the time of vehicle handover Alex was again thorough in going over the vehicle identifying existing mark's and issues. The little Spark performed well on the roads around Cyprus and ended up being the most appropriate vehicle for my travels. I am more than happy with my dealings with Alex and Autounion and would be happy to recommend them as well as using their services on my next visit to Cyprus.

Reviewed: Oct 22, 2019

Very satisfied.

Reviewed: Dec 19, 2024

Overall it's okay. The airport staff lacked patience, but the employees handling the car pickup and drop-off were good.

Reviewed: Jul 24, 2024

Take pictures of the car on the pickup (they ask you to do that as well) very important because if something was not documented you can prove the damage already there

Reviewed: Oct 20, 2024

The company has good customer service.

Reviewed: Dec 19, 2019

Great service

Reviewed: Jul 5, 2024

The service was okay, but unlike what was mentioned during the booking, no one was holding a sign at the exit (other rental companies usually have someone holding a sign). Fortunately, they sent a WhatsApp message, and my daughter speaks English, so we could connect. However, we had to wait for about half an hour on the roadside. If the timing was tighter, it would have been a better experience (we had already provided flight information).

Reviewed: Jun 11, 2024

Everything was good and on a timely manner

Reviewed: Oct 13, 2019

Good value for money

Reviewed: Aug 20, 2019

Great team over there. In and out with the minimum of fuss.

Reviewed: Jun 25, 2019

Very satisfied

Reviewed: Jun 30, 2024

Very satisfied

Reviewed: Mar 5, 2024

Like: Attentive to us

Reviewed: Apr 26, 2018

Very satisfied, fast and convenient

Reviewed: Jun 14, 2024

Didnt expect it to be manual. Otherwise fine.

Reviewed: Nov 2, 2021

Excellent as usual

Reviewed: Aug 20, 2020

Great experience from start to finish. Friendly staff all over. It was very easy to extend the booking, over the phone. I highly recommend them. Also having a model guaranteed option is great since you avoid the “or similar” trap where you always get an inferior car than expected. Only slight issue was the wait at pick up because there was only one person at the counter and customer before us was taking his time as if he was all alone. Not europcar’s fault

Reviewed: Aug 20, 2020

Reviewed: Jun 22, 2020

A very satisfying car rental experience abroad. Although you can't choose your preferred model, the car rental company will provide a car from the same group.

Reviewed: Mar 19, 2024

The car was in perfect condition but very basic, no chargers, no opportunity to connect music etc

Reviewed: Oct 18, 2019

Everything was fine, smooth rental, fast and easy

Reviewed: Apr 20, 2022

Really great rental car!

Reviewed: Oct 29, 2020

Very typical with the processes (the person that did the booking is also the main driver, the credit card needs to be @ the name of the driver). Also very careful with the instructions about Coronavirus. The car was in great condition and clean. Happily surprised with the company. We would definitely choose it again.

Reviewed: Mar 19, 2020

I was hoping to have a Honda Civic, but car was Suzuki Baleno. Of course it was said that it can be similar, but when you are expecting to have different looking car you might be a little disappointed. But we were happy at the end of our vacation. Car worked well and also AC worked well even it was very hot outside.

Reviewed: Feb 5, 2020

Global staff were very helpful. No problems

Reviewed: Oct 14, 2019

The car had a couple of light bulbs that weren't working. I reported these on drop off

Reviewed: Oct 6, 2021

Gave me the wrong car (much cheaper) refused to give me a refund; customer service agent unhelpful

Reviewed: Jun 13, 2019

Quite good

Reviewed: Oct 31, 2018

Fast service

Reviewed: Mar 15, 2018

The service staff was very friendly and helpful. However the car was in a terrible condition. More than 150.000 km, old and we also had to inflate the tires before returning.

Reviewed: Mar 6, 2020

Small car, small engine, terrible condition, broken key fob, only water in screenwash, wipers in terrible condition. Counter is not in the airport, no one waiting to pick us up, had to call them to collect us... guy was smoking a nasty cigar in the car too.. One kind of redemption is that we got lost on the way to drop off and the guy stayed opened for 40 minutes after closing time which was good but they did charge us €29 late drop off fee... so not really a redemption but at least they waited. Would not hire from this company again and wouldn't advise anyone else to.

Reviewed: Oct 18, 2019

The car broke down and the rent a car person came prepared for the issue even without me saying what it was, so it made me think they new the car had an issue already before handing it over to me.

Reviewed: Sep 12, 2019

There is only one guy who is doing the whole business, pickup from / drop off to the airport, paperwork, car cleaning. So our flight has delayed and we couldn't find anyone at the airport as this only guy was busy with taxiing another customer. No phone number. It was painful to find someone who know them and get a phone number and tell them we are waiting for them to pickup. Dropoff at 08:30, no one is at the office. This only guy forgot to open the office, so we almost missed the flight. But the car was OK

Reviewed: Aug 7, 2019

Car could have been in a better condition, newer.

Reviewed: Mar 26, 2019

Everything was as expected. Great service.

Reviewed: Feb 18, 2020

Counter is directly in the terminal and car is in the parking lot in the departure level, very easy, fast, and close by. The car had many scratches though, but wasn't a problem.

Reviewed: Dec 5, 2019

Reviewed: Nov 15, 2019

The budget counter is directly infront of the exit from the arrivals, it was empty and paper work took about 5 mins. The pick up was in the parking infront of departures floor and was very smooth and efficient. I got an upgrade eo a slightly bigger car even though i didn't need it for fuel efficiency sake.

Reviewed: Nov 2, 2019

No because was guaranteed Ford Focus and we got Kia Rio which is not same car level. Budget staff on check in was extremely rude and impolite. I mean staff who gave us key for car. In all my more then 20 years experiences have not so bad experience. On returning was completely opposite guy was very kind , professional, polite.

Reviewed: Oct 23, 2019

No issues with the rental company, but the platform is terrible.

Reviewed: Oct 14, 2019

Car was good, matched description. Check in process a little tedious, but quick and easy to walk to pick up the car from the arrivals lounge. We were charged for a full tank of fuel which was unexpected, since we booked on a Full to Full policy. They weren’t very thorough when checking the car over before handing it to us, and we felt rushed when we wanted to have a look ourselves - fortunately we persevered as we pointed out some quite substantial knocks that’d been missed by the company on our contract.

Reviewed: Sep 11, 2019

Very easy experience

Reviewed: Jul 9, 2019

Абсолютно непрозрачные условия. Забронировала машину якобы с полной защитой, заплатила заранее 130 евро за 8 дней. По факту - пришла на стойку за машиной потребовали еще столько же денег. Тоже 130 евро. За полную защиту. Дали старый и убитый Nissan March, пробег 90000 км, черный (само то на Кипре с маленьким ребенком, ага), в прокате судя по номерам уже 4 года. Разгонялась на трассе ужасно медленно, но не сломалась, слава богу. Жутко недовольна бронированием. 260 евро за 8 дней за такую старую и убитую машину - это очень много. Никогда больше не воспользуюсь услугами этой прокатной компании. Absolutely opaque conditions. Booked a car allegedly with full protection, paid in advance 130 euros for 8 days. In fact - she came to the rack behind the car demanded the same amount of money. Also 130 euros. For full protection. They gave the old and dead Nissan March, a mileage of 90,000 km, black (in Cyprus itself with a small child, yeah), judging by the numbers for 4 years. Accelerated on the track terribly slowly, but not broken, thank God. Terribly unhappy with booking. 260 euros for 8 days for such an old and dead car is a lot. Never again will I use the services of this rental company.

Reviewed: Mar 23, 2019

very friendley staff at the larnaca airport europcar counter and also the staff at the parking .

Reviewed: Mar 12, 2019

The counter staff was great, the person was not certain how to waive collition damage coverage and whether you offered third party liability. The wait times very reasonable, the only downside was that the cigarette lighter was not powering the telephone.

Reviewed: Oct 10, 2019

Unfortunately my experience with this company wasn't great. At Larnaca airport we couldn't fine a spot where someone should wait for us. Lady on the line was trying to be helpful and eventually we found each other. A bus from KEM car rental took as to the really.small office in the middle.of nowhere. Guys couldn't find us on the system and they were trying to charge us a £1250 deposit for a small car!! I have never paid more that £500. After saying this is a ridiculous request they reduced to £650 even knowing we have additional cover. They ask if we can take a Mazda Demio as there is no other car available... they were not prepared at all. Car was dirty inside, windows as well. Very poor condition of the car. I understand this was a cheap hire and I wasn't expect new car, but this was a far away from what we get in the past from different car rentals in different countries. If you need a cheap car and you don't bother with mess in the car then this is your place. If you expect a slightly higher standard and staff knowledge then I would not recommend this company to you.

Reviewed: Oct 10, 2019

Should have said europcar. I had no idea what green motion was and had to ask. They sent me to fill up my car when I turned it in after I had just filled it up! The guy did not read the gauge correct and did not believe me. So I had to leave, find a gas station and spend 1 euro to top off and show my receipt. The car was a high mileage piece of junk.

Reviewed: Oct 7, 2019

Very large depositand constantly tried to upsell throughout the process. Noticeably poorer quality/condition cars than other providers. Greenmotion in Cyprus is actually Europcar

Reviewed: Sep 22, 2019

Reviewed: May 19, 2018

Picking up the car was smooth, the vehicle was in good condition, and the service attitude was great.

Reviewed: Feb 5, 2017

Paid for a luxury big vehicle to drive with comfort and ease but turned out to be an absolute disaster. Was initially given what was advertised Mercedes ML although it was an 2012 model. 3rd day into our hire the car brokedown on the motorway not giving any warning lights on the dashboard as it was clealy played around with and turns out to be no oil and water running through the engine which we had to wait till morning to get it reported and towed back to the car rental village for a replacement car which we was not even approached for an apology and was just given another car which was an bmw x5 2012 with more problems just by inspecting the vehicle was an air-con leak which was not reported by the company on the hand over. At this point we had no choice but to take this car as we already wasted 2days from our holiday. Not even an hour driving i noticed that the windscreen wipers kept locking as i tried to clean to front window. All tyres pressure were below average, no Bluetooth available system was clearly played around with. Absolute disaster. Avoid this company.

Reviewed: Sep 23, 2019

Like: Staff was friendly and helpful, they have provided us with baby chair for no additional coast. Gave valuable advises regarding country (we have been there first time). Vehicle was in good condition. Pick-up and drop-off had been arranged in time. Fully satisfied.

Reviewed: May 16, 2018

Reviewed: Oct 7, 2017

The company is not far from the airport and provides shuttle service. Picking up and returning the car is convenient. Staff are friendly and efficient. However, the deposit of 800 euros is quite high. The car is in good condition and very new, and the rental price is cheaper than the rental companies inside the airport.

Reviewed: Sep 25, 2017

Reviewed: Jul 10, 2017