19 Car Rental Brands at Katowice International Airport (KTW)

Reviewed: Oct 14, 2024

A good vehicle, if not exactly brand new. The customer service was impeccable, however.

Reviewed: Jul 3, 2020

Super

Reviewed: Nov 15, 2022

Everything was great until I handed over the keys to our price. Then I asked how I was getting to the airport. I was told to find my own way !! No help or assistance given. I had to find my own way to the airport. This is a break in the contract that I purchased !!

Reviewed: Mar 23, 2020

All Perfect ,will definitely use again.

Reviewed: Feb 4, 2020

Left us stranded at airport on pick-up. Nobody there. Did not accept credit card as it had initials rather than christian name (in other words "Mr P. Rosenfeld" was rejected. Unable to complete damage check due to darkness and wet car. Nobody there on return to receive car. Refused to check car back until we washed (a very clean) car. Threatened to charge for damage that didn't exist. Check out YouTube evidence here: https://youtu.be/QaIMGDQoWc4

Reviewed: Feb 10, 2020

Great service in Katowice Europcar. I will go for smaller car next time as I felt it went through petrol.

Reviewed: Jan 17, 2020

I arrived before my rental time but some person ahead of me took forever to get their booking.

Reviewed: Nov 27, 2019

A complete turn around compared to my last experience. The guy behind the desk was a legend! Free upgrade too.

Reviewed: Nov 13, 2019

Zamawiałem europejską marke i nie w wersji combi. Bezpiecznik od zapalniczek sie spalił a wycieraczek lepiej nie włączać. Jedynie obsługa 11/10

Reviewed: Jan 5, 2020

Car was dropped at night without checking for any damage with me. Had to trust they dont purposly look for silly damage without letting me be with them and discuss that. Apart from that everything was fine

Reviewed: Nov 25, 2019

Thanks green motion staff, another sucessfull and easy hire proces 5 star!

Reviewed: Sep 23, 2019

There was quite a long delay picking up the car so the guys kindly gave us a free upgrade. The car was excellent and great value. I recommend Green Motion to others looking to rent.

Reviewed: Aug 28, 2019

lack of communication about terms of renting the car

Reviewed: Aug 6, 2019

I am convinced Green Motion is involved in Organized fraud and cheating. I was charged PLN 2818.76 for very minor crack on screen but refused to give invoice. I protested but duty officer told that I will get invoice in my email. My flight was close and I had no choice but to go. Now 21 days passed I didn't get invoice. I called Katowice airport company office but no use. I am convinced company is doing same to every customer who rent a car without full insurance as crack is so minor that most people can't recognize the crack on pick up. I don't see any other reason except fraud for not providing the invoice for the money which company already received from me. I bought a third party Excess reimbursable insurance which I am afraid, I may not get.

Reviewed: Jun 29, 2019

Panek pick up and drop off points are clearly noted on the website, however very difficult to find in reality. If booking, ensure that you are clear on where to locate them and in some cases (particularly drop off) there is no office, just a key drop off.

Reviewed: Aug 19, 2019

Been using them on a number of occasions, their service in Katowice is always smooth and top class.

Reviewed: Aug 9, 2019

Very good.

Reviewed: Aug 9, 2024

The car was excellent, but it was not fully clear that I should be looking for the Europcar office to pick up my car.

Reviewed: Jul 26, 2019