11 Car Rental Brands at El Calafate Airport (FTE)

Airport staff greeted us with a sign immediately upon arrival, making the process quick and straightforward.

Reviewed: Sep 1, 2025

Very good

Reviewed: Nov 3, 2024

Pretty good, but the car wasn't an SUV.

Reviewed: Apr 7, 2024

Friendly and patient service

Reviewed: Apr 6, 2024

The staff at the store, especially the young lady, was very friendly, though the deposit refund took a bit longer.

Reviewed: Apr 4, 2025

Enthusiastic and attentive service, good attitude.

Reviewed: Feb 18, 2025

Very satisfied!

Reviewed: Jan 7, 2024

Very good

Reviewed: Feb 20, 2025

Reviewed: Nov 6, 2024

Tried to scam us by saying they could not put a hold for damages ($6000)on the credit card. We called our bank on the spot and they said no one had tried to even attempt a hold. Europcar said we could either pay for daily insurance (more than the cost of the entire rental) or could not have the car. we ended up charging the $6000 to the credit card instead of placing a hold. They said they would refund it but couldn’t tell us when. The guys working the counter wouldn’t let other customers go in front of us while we were on hold with the back. I assume this tactic is used to make people uncomfortable and give in and pay the daily insurance. but as soon as the bank answered the guys working wanted us to step aside so they could help other customers. At check out they tried to tell us that we used the spare tire and put a flat tire in its place in the trunk which is 100% false.

Reviewed: Mar 15, 2020

We have to wait for more than 30 minutes for the Europcar guy who came to the office 35 minutes late (evidently hungover) without any excuse (we have car drop-off at 8:00 and the office should by open from 8:00). It was impossible to reach him and even using the “emergency number” of the Europcar we were give (I’m just wondering what you would do if something happens).

Reviewed: Dec 31, 2019

Received what expected

Reviewed: Oct 17, 2019

Very good

Reviewed: Feb 8, 2025

The staff was very friendly and patient. However, I booked the car for airport pickup and drop-off on the app, but the paperwork at the store indicated it was a car dispatched from the city center, requiring an additional $50 service fee. After contacting QEEQ customer service, they said they would verify the charge. I didn't have time to wait, so I paid the fee and drove off. QEEQ customer service continued to follow up, and a few days later, I received an email stating the fee should not have been charged and that they would coordinate with the rental company for a refund. It has been over ten days now, and I'm still waiting for the refund. The actual process of picking up and dropping off the car was very convenient and quick.

Reviewed: Jan 6, 2024

There was a queue for car pick-up, about 20 minutes; compared to other rental companies, the queue was quite long, which also speaks to the reputation and strength of Hertz. The staff were patient and attentive. My English is not very good, but she was able to slowly repeat the key points, write them down as she spoke, and didn't try to upsell any additional insurance. I was very satisfied. The pick-up process was straightforward and smooth. The drop-off process was even simpler, just handing over the keys at the parking lot. The staff asked if everything was fine and I replied that it was great with no issues. The drop-off process took only two minutes. Wonderful!

Reviewed: Feb 28, 2024

Reviewed: Mar 2, 2019