Expensive.

Very nice customer service (e.g. Exmouth was really hot and offered to drive me back to the resort after vehicle return)

Responsive team, and refund process was smooth when you cancel the booking ahead of the stated timeline, will definitely use again.

Had to wait for car as did 2 other couples, cars not ready, no big problem. Car was supposed to be Suzuki Swift, but supplied with MG3, A terrible car nearly sent us deaf, the noise was horrific. If it is used to go to the shops, OK, but on the open road at anything over 80Kph, the road noise was absolutely deafening. By the way a near new car, had limited K,s on it

All OK, know nothing about price drop

Avis staff were awesome - both at pickup and dropoff. Only difficulty we had was that we were told to drop the vehicle off at the domestic airport in Brisbane (we were flying international) and when we got there, we were told it had to go to international (which is quite a distance from domestic).

Fantastic price!

Instead of the Toyota Carolla I originally booked, I was given a Hyundai i30, which only had 1 small but significant negative point i.e. trunk space. Having been travelling with substantially big sized baggage, the limited trunk space was not accommodating. However all else was great with the car and I have no complaints.

Price drop did save my a 5% further reduction in my booking rate

In BNE, the staff was not too nice to introduce the rental process, just made it as quick as possible to finish my order and gave my the key.