Easy peasy lemon squeezy.

Very very good service and they gave us a brand new car.I will definitely use europcar again

The booking platform couldn’t be better

Europcar experience was poor to average - the car was great but at pick up it took around 30 minutes per pick up at the service desk - there were three pick ups. Too long since we all had online bookings. And there is nowhere to sit while waiting and waiting. I had reason to call the 1300 Europcar number during the rental to extend the rental and it failed so badly on every count. She kept me on the phone for a long time and then said she couldn't confirm the extension nor how much it would cost but I would get an email to confirm, the email never arrived. Fortunately I managed to find the local number and they were helpful.

スバル　フォレスターまたは同等の車と言うことで、フォレスターでは無かったが、良い車だった。 カーナビゲーションが慣れなくて、使いづらかった（日本でも新しい車では同じことだが）。

The staff in Hobart were great and the digital systems worked extremely smoothly - great experience. There were no staff to drop the keys off to in Launceston and no instructions at the counter, we were advised where we could drop the keys by another companies agent.

Great service and price.

Like: On arrival I decided the car which I had booked may not have been ideal. So I was able to rent a larger car no problem.